I changed my phone and re-installed the game. Will I be able to log in with just my ID?

RollingZ -

Yes, as long as you have your Facebook account information linked with Hello Hero account, you are able to log in and play on multiple devices.

However, if you previously log-in and play Hello Hero as a guest, you have to upgrade the account with your Facebook account before change your mobile device. If you are having a problem to upgrade your guest account, please contact customer support for further assistance.

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Comments 8

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    Hayan Agüero

    i have problem with upload

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    Jenne Lee Flores

    Guest account need to retrived
    MacrobertFTW from keronic i spend nuch of money and time but i lost my phone so i want to play may old account so hard to start up from zero again.
    So i need your help guys.

  • Avatar
    Hayan Agüero

    I change my phone and i need change login account to new mobile how

  • Avatar
    Hayan Agüero

    Heeeerey

  • Avatar
    袁健威

    Hello, i had a progress with this game about a year ago and it was bounded with my fb acct but now that i tried it again all the progress was lost and i started from zero again, is there any way to retrieve my progress back?

  • Avatar
    Nathaniel Acut

    I have the same problem. I lost my account after the latest app update earlier today.

  • Avatar
    Tran Dat

    I have the same problem. I lost my account after the latest app update earlier today

  • Avatar
    Andrew Truong

    why can not login game with my LTE internet ?? i used t-mobile height speed internet

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