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Comments 27

  • Avatar
    Vivian Kty Issey

    Hi, Dearest admins, Today there is a bug on mailbox, everyone mailbox item gone empty, Please kindly solve this problem , and i dont dare to fuse 1+1 fuse event, i scare the hero wont go to my mailbox, i hope this can be solve ASAP thank you.. !!

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    Joemari Cruz Ibanez

    Greetings Hello Hero Support team, There has been a bug in our gift box right now all of our items stamina energy etc. in the gift box are totally gone right now.. Perhaps because of the towel event. It is imperative that you fix this As soon as possible. Everyone is disappointed, probably because of there energy and stamina that will expired soon. We already filed a support ticket in your website, https://helloherohelp.freshdesk.com/facebook/support/tickets/21093

    Its almost 4 hours ago and still there is no emergency maintenance? How can this be? Hello hero has become a bit rusty maintaining their game. Everyone is so disappointed with your service. Don't let the player get upset and quit or it might affect your sales. Please fix this asap thank you
    And please bring back our energy stamina etc. that has been expired.

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    Minh Thành

    :( ! i cant move in batle zone... how to fix

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    Vivian Kty Issey

    Hello admins how can I upload picture ? I wanna report hacker

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    Keldeguzman90

    Has the issue of carat abuse been fixed as i still see them please disable carat shop to stop this first

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    Pollibob van Achteren

    Cant use Arena fights (even tho enough energy) it will load, load and then tell me it cant connect.. I have no problems with other areas of the game and i have been able to use arena like 2 days ago

    (started bugging out yesteday tho i figured it would unbug by itself, but it doesnt)

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    Francislandoy

    I always disconnect in arena after i click repeat button disconnect after the fight ill repeat then disconnect again. This is not my first time with this issue please fix asap

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    Cena Lee

    Why i can't get in game. My chipset is intel, and my phone is zenfone 5. Can fix this problem?

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    Lek Marbella

    Hello admins,
    Me and my wife has pending requests from u guys and its been 4days..any plans on addressing our concerns?

  • Avatar
    Lek Marbella

    Hello admins,
    Me and my wife has pending requests from u guys and its been 4days..any plans on addressing our concerns?

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    Konya Bent

    I play on Europe server , Berserker level 52 ) I lost my 40k experience, please understand and to regain lost

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    DeEdo Shirokung

    hi i play aisa 2 name DeEd0 i buy carat 500*2 but it no send me can check it pls

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    Aaron Aaron

    hi Fincon Please link my accnt of Hello hero server Armon and my IGN:GwapoElrock please link this email in facebook: Jhencajigal@yahoo.com please make my accnt and.link this

  • Avatar
    Vincent Nico A Neri

    hi Fincon i just purchased last 2hours of carats but i didnt get it plzz check it my IGN:Vinjane im in Linberk tnx..

  • Avatar
    Vincent Nico A Neri

    hi Fincon i just purchased last 2hours of carats i used molpoints in facebook plzz kindly check it my IGN Vinjane and server Linberk tnx ..

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    Aron John del Castillo

    Hi admin, i purchase a 30 carat x 30 days pass but i can not find any carats on my mail box. It was already charged on my cc redit card. I alpreciate your immediate action. Ign: Ferrari360; Server: Armon.

    Thanks

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    Maribell Teng-eg Cariño

    Hi, I've been trying to level up my Queen Yura and White Knight Harold from 39 to 40 but then The XP doesn't seem to move up. Can you please check as I've been using them for all of the attacks or events. Please check and verify.

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    Carlo James Huelva Caventa
    Please help me to retrieve my account due to internet log , i supposed to link my account to other device but the time given to me is finished.
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    Euclydes Uchoas

    Eu não consigo batalhar na arena, quando eu clico em iniciar aparece conexão com o servidor perdida e volta para o começo

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    ܔܔܔܛܔ ܔܔܔܛܔ ܔܔܔܛܔ

    Sir fincon please fix the downloading resources. After the game will force close or crash so.i hope you will.action this game please.

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    Juan Jose Zamudio Ruano

    Holaa e realizado una compra de 120 carats con valor de 8,99€ durante el evento que daban oro por las compras de carats y no me an llegado los carats y se lo an cobrado del banco.espero vuestra respuesta pues es la primera vez que me ocurre ese error.gracias y estupendas actualizaciones

  • Avatar
    Juan Jose Zamudio Ruano

    Holaa e realizado una compra de 120 carats con valor de 8,99€ durante el evento que daban doble carats y oro por las compras de carats y no me an llegado los carats y se lo an cobrado del banco.espero vuestra respuesta pues es la primera vez que me ocurre ese error.gracias y estupendas actualizaciones
    Ing: zamudio46
    Server: cucubita

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    Mark Angelo Dimailig

    Dear HELLO HERO/Fincon I just purchased package 1 just a while ago. Yet I haven't received the contents of the given package. Will I be able to retrieve the contents of my purchase?

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    José Adán Vargas Pérez

    Is it possible to log in to AngelStone on PC with a Google+ account through Google Play Games?

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    Aizen

    plz help me i cant read/write chat all or guild
    ign : PRFFengLong
    server : keronic
    thanks :)

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    Sang1Vulpes

    cant type no idea why no chat in guild game says i have a four day ban......... happened when some guy whipered me then i didnt respond.............. next thing i see is you have been banned for 4 days message and i havent been able to use any chat functions i submitted a ticket but no response ............... game works fine.. also i cannot log in to support with my other email says password fail id like to reset password i am sang1vulpes in game

  • Avatar
    Larry Gay

    Why do I keep getting fail to load. And I reloaded it again ... And had to use another guest account to re-start. After playing for a day. It happened again...

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